DIGITAL MARKETING BUSINESS
The future is now, and it is a reality. The shift is being driven by technological advancements which is exploited by individuals. To be successful, you must concentrate on achieving results that will make a difference. We select and execute programs that have the highest potential for success via the prism of our industry knowledge and experience.
The need for businesses to be able to react rapidly to changing conditions, be more robust to shocks, and learn from mistakes has never been more apparent. Companies are increasingly required to digitally transform, not just to achieve digital advances on their own, but to deliberately integrate human and technology skills in order to compete.
Firms that adapt to new technologies, generate breakthrough innovation, and address some of the most pressing industrial and social issues of our day are better positioned to prosper in the face of change and uncertainty than their competitors. As a result, LSS’s approach to digital transformation places a strong emphasis on the development of digital businesses.
Key Drivers of Change
When it comes to achieving development via technology integration, the executive board will have to make some difficult choices. We assist in the identification and implementation of these decisions, as well as the tracking of their impact on company growth. We believe these decisions are intrinsically driven by the following 5 forces.
Masses of data gathered with applied analytics can help companies make choices that will enable them to adapt and stay one step ahead of the competition
Due to the merge of the physical and digital worlds, conventional industrial borders have been blurred and value chains have become intertwined, causing old value creation methods to be challenged.
As a result of technological advancements, customer engagement standards are quickly changing, resulting in increased turnover and diversification of the customer experience.
Executives are often tasked with managing today's operations while also establishing the foundation for the firm of tomorrow. Strategic decisions taken today will have long-term ramifications, and they should be considered in the context of a larger and more rapidly changing environment.
Speed and versatility
New business models may now be created and deployed in weeks rather than months due to advancements in technologies, reducing the shelf life of both competitive advantage and current business models significantly.
SOLUTIONS THAT WORKED
Our team at LSS has a great deal of experience developing new solutions and integrating existing ones. Automating current processes allows companies to serve a larger proportion of the market, allowing them to expand their customer base and increase profits.
Clients that have found themselves in a loop of semi-repetitive operational procedures that are conducted by physical labour lack the ability to expand their market reach without jeopardizing on the quality of service that they have standardized without incurring additional labor costs.
“Enabling rapid growth through data gathering, iteration, analysis, and development of new solutions ”
Consider the logistics industry, where businesses are confronted with the challenge of constantly generating new shipping quotes in response to requests that come in through their website, email or phone.
This strains their capacity because each request had to be reviewed by a single individual with the appropriate skill set in order to provide an accurate quote. It would be necessary to improve the user interface of the existing website in order to fully automate the process.
In this particular instance, LSS has developed a quote flow that communicates with the existing platform used by the operations department to generate instant quotes and send an email follow-up to those who have requested them. Leading to higher operational efficiency through time saved quoting each potential customer, and enabling these customers to convert quotes to booked orders without requiring the mundane email communication between the client and business unless absolutely necessary.