Shrudam

Business Specialist

Biography

Business Specialist with experience in B2B and B2C sales, working with SME clients and managing end-to-end sales cycles. I focus on understanding customer needs, building strong relationships, and delivering the right solutions to drive revenue growth. I consistently meet targets through consultative selling and by managing client portfolios effectively.

Areas of Expertise

B2B & B2C Sales, Account Management
End-to-End Sales Lifecycle & Client Handling
Lead Generation, Cross-Selling & Upselling
Customer Relationship Management (CRM)
Solution-Based & Consultative Selling
Telecom & Tech Solutions (5G, NBN, SaaS)
IT solutions and infrastructure building

Education

Diploma in Information & Communication Technology – Swinburne University of Technology, Australia
AWS Generative AI Applications · Amazon Web Services
AI Fundamentals and the Cloud · Amazon Web Services
Digital Marketing · Google Certification
C/C++ · Institute Certification